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LOCATION: The Father's Heart Ministries - 543-545 East 11th Street, New York, NY 10009

DIRECTIONS: Take the L train to 1st Ave. Walk south on 1st Ave and make a left on East 11th Street. Walk 1.5 avenues until you reach 543-545 East 11th Street. (Google Maps

ON-SITE PHONE NUMBER: 212-375-1765


  • Program hours: 7:30 AM – 11:30 AM. Volunteer orientation begins at 7:50 AM.

  • Arrival time is  7:30 AM. Volunteers who arrive later than 8:30 AM will be sent home. When you arrive at our facility, there will be a Volunteer Check-in Desk, where volunteers must sign in, given a name tag and further instructions. 

  • We offer coffee, juice, and muffins while volunteers wait for orientation to begin.

  • Waivers: Every volunteer is required to sign a waiver. We cannot allow anyone who does not sign a waiver to volunteer.

  • We are required to have a Child Protection Policy in place, which prohibits us from allowing volunteers 13 years and under to serve. So we ask that no children under 14 be brought to volunteer. (A parent or guardian must sign this waiver for all children between 14 and 17.)

  • Special Instructions: We recommend wearing comfortable shoes and clothing that you do not mind getting soiled.

  • Special Policies: We are not responsible for any valuables brought into our building, so we encourage volunteers to only bring necessities.

  • We DO NOT allow photographing of our guests, but we DO permit volunteers to take pictures of the facility, of each other serving, and our line outside without capturing guests' faces.

  • Becoming a Regular Volunteer: A volunteer must take our Serving with the Father's Heart classes to become a Regular Volunteer. Please contact the Volunteer Coordinator for more details. 

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